Information on the Synnovis cyber attack

Posted on:

Synnovis has informed us that a significant number of tests undertaken since 3 June have been cancelled. We apologise for any inconvenience and uncertainty caused by this.

We will contact you if your test has been cancelled and needs repeating. Please note, however, that if your test is non-urgent or routine, all phlebotomy appointments for clinics which feed into Synnovis services have been postponed until the end of June. We will provide a further update as soon as one is available.

We apologise to all those who have been impacted and staff will work hard to re-arrange appointments and treatments as quickly as possible. Urgent and emergency services are available as usual so patients should access services in the normal way by dialling 999 in an emergency and otherwise use NHS111 through the NHS App, online or on the phone.

If you have not heard from your healthcare provider, please attend appointments as normal as services including outpatients and community services are mostly running as usual, including cervical screening.